Terms & Conditions

Terms & Conditions

Terms and Conditions

General Provisions

These are the terms and conditions governing the use of www.rawaajoud.com online store and subdomains, sites, services and related tools.

Dear Guest, upon your visit to the Site, you warrant your acceptance of the current Terms and Conditions. If you disagree with them, you should not use this site. The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time. Changes become effective when posted on the site without notice. Please review our Terms and Conditions regularly to keep abreast of all updates. Your continued use of the Site constitutes your full consent to all changes made to the Terms of Use and the Terms

* All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties”.

* Rawaaj Oud L.L.C will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.

* Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE”.



Guests aging 18 years old or older or if under the age of 18, but under the supervision of a parent or legal guardian are allowed to make purchases from the online store of Rawaaj Oud LLC.  We grant you a non-transferable or revocable license to use the Site under the specified terms and conditions. The purpose of this license is to shop for personal items sold on the site. Use for commercial or use purposes is prohibited on behalf of any third party, except as expressly permitted by us in advance. Any breach of these Terms and Conditions shall result in immediate cancellation of the license granted in this paragraph without prior notice.



Graphics, logos, icons, images, audio clips, digital downloads, data collection, software, and invention and other intellectual property rights are exclusive property of Rawaaj Oud LLC by copyright, trademark, patent laws, intellectual property rights, and other laws..

Some services and related features that may be available on the site require registration or subscription. By choosing to register or subscribe to any of these related services or features, you agree to provide accurate and current information about yourself and to update them immediately if any changes occur. Each user of the Site alone is responsible for keeping passwords, traffic or other identification methods safe and secure. All responsibility rests with the account holder for all activities occurring under his or her password. In addition, you should inform us of any unauthorized use of your password or account. In any case the Rawaaj Oud LLC will not be responsible for any direct or indirect loss of damage resulting from any kind of disclosure of your username / password.

If you provide any inaccurate, inaccurate or incomplete information or if Rawaaj Oud LLC has reasonable grounds to suspect that this information is incorrect or inaccurate is incomplete or inconsistent with this User Agreement without prejudice to any rights and remedies of Rawaaj Oud LLC. This Agreement we have the right to suspend indefinitely, limit or withdraw your access to the Site / or your membership of the Site.



During the registration process, you agree to receive promotional emails from the site. You can later opt out of this option and do not receive promotional emails by clicking the link at the bottom of any promotional email.


User reviews

All of your posts on the Site / Submissions to us, including but not limited to questions, criticisms, comments and suggestions (all "posts" in general) become Rawaaj Oud LLC property, exclusive and exclusive, and in no way belong to you. In addition to the rights that apply to any type of participation, once you share your comments or criticisms of the Site, you also grant us the right to use the name that you directly link to monetize, comment, or otherwise. You may not use a counterfeit email address, claim that you are someone else, or attempt to mislead us or any third party with respect to the authenticity and reliability of any of the posts. We may remove or modify any posts, but we are not obliged to do so


Approval of orders and pricing


The Site reserves the right to refuse or cancel any order for any reason at any time. Before we accept the order, we may ask you to provide additional information or confirmations, including, but not limited to, your telephone number and address.

Product Description

If the product displayed on the site is contrary to the prescription on the site, you can only return the product according to the return policy indicated in the Return and exchange section.


Pricing Information

In our sole discretion, we reserve the right not to accept or cancel any orders placed for products or services whose prices are incorrect on the website as a result of a mistake. In this case, we will send you a notice by e-mail. In addition, at our sole discretion we reserve the right to correct the error at the full authorized price.



You agree to defend the Web Store of the Company and its affiliates, officers, employees, agents and suppliers from any and all claims, actions, losses, liabilities, damages, costs and expenses (including legal costs and expenses) incurred by us for breach of this User Agreement or breach of any law or Third party rights.



In the event that it is determined that if any provision of the Employment Convention is deemed invalid, invalid or unenforceable for any reason, this separation clause shall not affect the validity and effectiveness of the remaining provisions of the Employment Agreement. In such a case, that part shall be in a manner consistent with applicable law to reflect as closely as possible the original intentions of the Parties and the remaining parts shall remain in full force in accordance with applicable law.


Law enforcement and judicial bodies

These Terms and Conditions shall be construed and applied under the laws in force in the United Arab Emirates,  Abu Dhabi. Each team here agrees to appear before Abu Dhabi Judicial Courts and waive any objections based on the venue.


Conflict Resolution

In the event of any dispute, allegation or dispute arising out of or relating to any transaction performed on the Site, breach, implementation, interpretation or validity of the Terms and Conditions or any part of the "Dispute", the First Party shall endeavor to resolve disputes through good negotiations (30) Sending the first written message to the other party to the dispute.


Complaints and notes are sent to the address below:

Rawaaj Oud LLC.

PO Box 59349 Abu Dhabi, United Arab Emirates.


Revocation process

As well as any legal or equitable damages, we may immediately and without notice waive these Terms and Conditions or cancel any or all of your rights granted under the Terms and Conditions. On the basis of any revocation of this Agreement, you shall immediately cease to visit and use the Site and we may promptly cancel, as well as any legal or equitable damages, all of your passwords, traffic or other identification methods, and we reject any visit or use of this Site entirely or partially. Any revocation of this Agreement shall not affect all rights and obligations (including, but not limited to, payment obligations) of Parties made prior to the date of avoidance. You also agree that the Site is no longer responsible for you or any other individual as a result of suspension or revocation of the Site. If you are not satisfied with this site or any of its terms, provisions, regulations, policies or guidelines or the practices of the company's vogue in how to manage the site, your sole and exclusive then is to stop using the site.